Refund Terms

Welcome to VEXAROLINTH. We are committed to providing you with the best products and services. However, if you are not completely satisfied with your purchase, we are here to help. Please read our refund terms carefully to understand your rights and obligations.

1. Eligibility for Refunds

Customers may be eligible for a refund under the following conditions:

• The product is defective or damaged upon arrival.
• The product does not match the description provided on our website.
• The product was not delivered on the estimated delivery date, and no alternative date has been agreed upon.

2. Non-refundable Items

Refunds are not applicable under the following circumstances:

• Products that are personalized or custom-made.
• Items that have been used, altered, or damaged after delivery.
• Services that have already been rendered or partially consumed.

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] within 14 days of receiving the product.
2. Provide your order number and a detailed explanation of the refund request.
3. If applicable, include photographs of the defective or damaged product.

Once we receive your request, our team will review the information and contact you within 7 business days to confirm your refund eligibility.

4. Refund Method

Approved refunds will be processed using the original payment method. Please allow up to 14 business days for the refund to appear in your account after confirmation.

5. Modifications to the Refund Terms

VEXAROLINTH reserves the right to modify these refund terms at any time. Any changes will be updated on this page, and it is your responsibility to review this document periodically for any revisions.

6. Contact Information

If you have any questions or require further assistance, please do not hesitate to contact us at [email protected] or call us at (123) 456-7890.

Thank you for choosing VEXAROLINTH. Your satisfaction is our priority.